Video shows guards dragging passenger off United flight

Kristopher Drake
April 12, 2017

We are on this flight. Europe has a different set of rules.

United offered passenger Tyler Bridges, $400 and then $800 vouchers and a hotel stay for volunteers to give up their seats. "In this case the passenger had no "legal" rights".

"Chicago Aviation Security Officers were unable to gain his cooperation and physically removed him from the flight as he continued to resist", Munoz wrote in his letter to employees, "running back onto the aircraft in defiance of both our crew and security officials". Officer Jose Estrada says the incident was handled by the city's aviation department police force.

Research by CHOICE found 21 per cent of Australians experienced flight delays or cancellations in 2015, and 4 per cent of those were bumped from their flight because of overbooking.

Airlines will usually bump people flying on the cheapest tickets because the required compensation will be lower.

If the passenger will arrive between 1 and 2 hours later than planned - or between 1 and 4 hours for an global flight - the airline must pay the passenger twice the amount of the one-way fare to his destination, up to $675.

Four hours or more on global flights gets you 400 percent the cost of your ticket up to $1350.

Jimmy Kimmel quickly reacted to the controversy on his ABC late night show Monday, with a fake United commercial that showed a flight attendant armed with brass knuckles.

This again raises questions about the notice the passenger received on Sunday's Chicago flight. USA airlines bumped 40,000 passengers a year ago, not counting those who volunteered to give up their seats.

Frontier's contract states, "If insufficient passengers volunteer, passengers who check in after all seats have been assigned will be denied boarding and Frontier will provide transportation on Frontier's flights to the same destination". NBC has reached out to United for comment.


The internet is viciously hitting back at United Airlines after a shocking video showing a man being forcibly removed off an overbooked flight from Chicago to Louisville on Sunday, 9 April went viral. Bridges said when the flight did depart a United employee apologized to passengers.

Compensation varies by how long the passenger will be delayed.

"It's pretty horrific watching this how he was dragged off a plane", said traveler Ann Roberts.

Other passengers on Flight 3411 are heard saying, "Please, my God", "What are you doing?"

The Chicago Department of Aviation said in a statement the officer involved was placed on leave and the incident "was not in accordance with our standard operating procedure and the actions of the aviation security officer are obviously not condoned by the Department".

What do I get if I'm bumped against my will?

Overbooking pays off, too: Airlines nearly always make more from the extra fares than they give back to volunteers in future-travel vouchers.

It's when an airline oversells a flight and can't find enough people to willing to give up their seats.

Delta Air Lines also takes check-in order and loyalty status into account, as well as which cabin a passenger is slated to sit in. Carriers calculate how much wiggle room they have based on past stats that track no-shows and offer passengers vouchers if flights end up too full, and no two airlines have the same approach.

Other reports by Ligue1talk

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