Uber makes it easier to arrange trips for other riders

Kristopher Drake
June 28, 2017

It's rolling out in the USA starting today, but also in 30 other countries at the same time, including India, Indonesia, Vietnam, Malaysia, Philippines, and more, with additional markets getting the update soon.

The new feature, coming out Tuesday in an app update, is primarily designed for Uber users who want a simple way to arrange rides for parents, grandparents and other loved ones unable to drive themselves. Customers can then select a rider from their address book, set a destination and request the ride. From there, you can confirm that you are, then toggle into your contacts to select the recipient of the Uber, set their destination, and order a vehicle on their behalf.

Once a auto is en route, the rider will get a text message with the driver's details and a link to track their whereabouts.

Uber Product Managers Kyle Miller and Mike Lu said in a blog post that "today almost 10 percent of the global population consists of people aged 65 and over and that number is only expected to increase". "On the product team, we're focused on making Uber accessible to everyone in the family, and on making people's lives easier around the world", Miller told TechCrunch.


"Uber is committed to providing safe, reliable transportation options for everyone in the family". The driver receives the rider's name and can contact them directly, but they don't have their phone number.

In this Monday, June 26, 2017, photo the Uber app icon is displayed on an iPhone in NY. The driver will see the rider's name, and be able to contact that person directly, too.

Payment is processed at the end of the ride as usual, and is charged to the requestor's card on file.

Other reports by Ligue1talk

Discuss This Article

FOLLOW OUR NEWSPAPER