Calling 911 Can Make This Android Phone Reboot

Phillip Butler
July 19, 2017

Some other users on the same Reddit thread also said they did not face the issue. It turned out OnePlus recycled the OnePlus 3T's display and reversed it, which is why the issue isn't considered a problem. The most severe issue to date concerns the display, which has a "natural" jelly effect when scrolling.

It's likely the issue is something OnePlus can rectify with a software update, but until that time, it'll remain a worry for those rocking the 5th generation handset.

Unfortunately, some OnePlus 5 owners are discovering that dialing 911 isn't giving them a direct line to emergency services. It seems that dialing other emergency numbers like 112 in Europe triggers the same issue.

The last thing you want to deal with when looking for help is a 911 call that not only doesn't go through, but it also reboots the phone.


The OnePlus 5 offers a lot of features you don't usually see in a phone that costs under $500 like a dual camera, lightning fast fingerprint sensor, and a Snapdragon 835 SoC. Users in the United Kingdom are also reporting that trying to dial emergency services in that country (999) also results in a reboot.

OnePlus 5 owner Nick Morrelli posted a video of him exposing the flaw on his Facebook to prove it exists, but we'd recommend you don't try to replicate this experiment yourself.

Some users from the United Kingdom are also reporting the same issue. Some emergency numbers today are able to tap into the Global Positioning System feature of smartphones so that the operator is able to find the user's location automatically.

"We have contacted the customer and are now looking into the issue", the company said, according to the report.

Other reports by Ligue1talk

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