Massage Envy facing allegations of sexual assault by clients

Randall Craig
November 29, 2017

One South Florida woman is sharing her story of how she was sexually assaulted at Massage Envy, which faces lawsuits over alleged assaults and misconduct by employed therapists.

"I guess getting any of those services when you're in a room by yourself with someone of the opposite sex or whatever that does cross your mind, but it never occurred to me", Taylor said.

Women have reported being groped and digitally penetrated.

Almost 200 woman claim they've been sexually assaulted, several of them in Central Oregon.

Massage Envy does not require franchises to notify authorities of sexual assault complaints, unless required by local law.

Massage Envy released a statement addressing the allegations, saying in part, "Each of these incidents are heartbreaking for us and for the franchisees that operate massage envy locations".

One Sacramento County woman is accusing the owners and a therapist at the Massage Envy franchise on Elk Grove-Florin Road in Elk Grove.


At the time of those final court proceedings, Massage Envy stated that they were "appalled that he violated the Massage Envy code and conduct and zero tolerance policy".

Citing court records, BuzzFeed says, "two of those women had tried to warn the spa about Deiter before Ingram had".

"I jumped up one point, but then just laid back down because I was still frozen", Kendall said.

"It should be something that they should train for and have an understanding of how to respond", Ingram said.

We're in the midst of a much-needed sea change around sexual assault. "You don't want cop cars showing up at your location the next day", she told BuzzFeed.

She made the call to police after the manager allegedly turned a blind eye to her complaint. She helped draft federal legislation that would require massage spas to report sexual assault allegations to police. Adam Horowitz, a lawyer who has filed several lawsuits against Massage Envy, stressed that the massage business had its own built-in risks.

Susan Ingram told BuzzFeed that James Deiter, a massage therapist at a Massage Envy in West Chester, Penn., "ground his erect penis against Ingram's body", groped her breasts and put his fingers in her vagina during a massage in 2015, the report said. "It's why we are constantly listening, learning and looking at how we can do more, including how we support franchised locations with best practices in handling these incidents and supporting their clients".

Other reports by Ligue1talk

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