JFK Airport faces delays after Customs' processing outage

Tammy Harvey
January 2, 2018

According to the standed passengers, the delay was because the computer system to check passports, operated by the U.S. Customs and Border Protection, had failed.

Global travelers at multiple airports took to social media Monday evening express their displeasure after they faced delays and long lines during processing.

The disruption happened at several airports beginning at 6:30 p.m. and was resolved at around 8:30 p.m., according to a release from Customs. CBP later put out a statement on its Twitter page, saying all the airports were back online after a brief outage of its processing systems.

In a tweet from DFW Airport: 'there is a system issue affecting processing times for customs.

CBP also said it does not believe the outage was due to a malicious disruption. Travelers experienced delays of up to two hours in the worldwide arrivals area.

"No one has been getting past JFK Airport immigration for the last hour. Thanks for your patience", Miami International Airport said in a Twitter post.

Other reports by Ligue1talk

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